Production Order Terms

These terms apply to every production order placed with Brands' Lab. They are referenced in every quote and accepted with the order. They apply between businesses; nothing on the website is a consumer sale.

1. The order

An order exists when you accept a quote we sent, in writing, and we confirm it. The confirmed quote, its attachments and these terms form the whole agreement. Quantities, sizes, colours, fabrics, prints, packaging and dates are those written in the confirmed quote.

2. Samples and approval

Where the quote includes a sample, production starts only after you approve the sample in writing. Your approval covers the sample as made; changes after approval are a new quote.

3. Materials

Fabrics and trims are sourced as described in the quote. Where you supply materials, you are responsible for their quantity, quality and timely delivery, and delays in supply move the dates accordingly.

4. Prices and payment

Prices are those in the confirmed quote. Payment terms, deposits and milestones are written in the quote. We may pause work while a due payment is outstanding. Prices exclude taxes and duties unless the quote says otherwise.

5. Dates

Dates in the quote are our best estimate given the confirmed scope. They move when the scope, the materials or the approvals move. We tell you as soon as we see a delay.

6. Delivery and inspection

Goods are delivered as written in the quote. Inspect them on receipt and tell us of any defect in writing within seven days. Our responsibility for a confirmed defect is to repair or replace the affected pieces, or to credit them, at our choice.

7. Your designs

You keep every right in the designs, patterns, artwork and marks you give us. You confirm you hold the rights to use them and that they infringe no one's rights. We use them only to make your order and to show the work in our portfolio unless you tell us in writing not to.

8. Confidentiality

Both sides keep the other's non-public information confidential and use it only for the order.

9. Liability

Our liability for an order is limited to the price of that order. Neither side is liable for indirect or consequential losses. Nothing here limits liability that cannot be limited by law.

10. Force majeure

Neither side is liable for delay caused by events outside its reasonable control. Dates move by the length of the event.

11. Cancellation

An order may be cancelled by written notice. Work done and materials bought up to the notice are payable.

12. Law and courts

Egyptian law governs. The competent courts of Cairo hear any dispute.